A legacy of innovation and quality

For over two decades, our biological specialty company has been at the forefront of scientific advancement, delivering the most reliable and cutting-edge solutions to researchers.

+
years in business
More than
product citations
hr
customer service response time
products

Excellence above all else

We are renowned in the industry for our unwavering commitment to your success, guided by our five core principles since 1998.

High quality products

We deliver only uncompromising quality and consistent performance through our products. Our reagents are meticulously tested to ensure they meet the highest standards, minimizing variables in your research.

Exceptional customer service

We guarantee expert support and personalized assistance. Our friendly team is always ready to help, from answering questions to providing technical guidance.

On time delivery

We understand time is of essence. Get reliable shipping and predictable timelines—our products are shipped out quickly after being placed, while fresh blood products are collected and shipped per order according to a draw schedule.

Competitive pricing

We offer low prices on the highest quality materials. Our focus on efficiency and optimization allows us to offer the best prices without compromising quality.

Reliable support

We guarantee a response from a real person within one business day. Our knowledgeable customer service team is here to help you navigate any challenges that arise while placing an order or using our products.

Donna J. Schelby

CEO

We remain committed to delivering the best customer experience possible through our comprehensive, people-focused service level agreement. We are dedicated to providing exceptional support for all of our customers, no matter where they are in the world.

Thank you for your continued trust in Innovative Research. We look forward to a bright future together.

Meet our team

  • Donna Schelby

    CEO

    I’m a Libra who likes long walks on the beach and collecting Sea Glass.

  • Duane Day

    President

    I’m Duane Day, co-founder and president of Innovative Research, a biotech company driven by curiosity and a passion for exploring the unknown. I’m always questioning boundaries and seeking practical solutions to complex problems, with a particular interest in the intersection of biology and artificial intelligence, where exciting new possibilities emerge.

  • Steve Angersbach

    Vice President, Special Projects and Portfolio

    With experience spanning drug formulation, clinical diagnostics, device development, and regulatory, Steve joined the Innovative Research team in 2021. On the weekends, he can usually be found doing home renovations or spending time with family.

  • Carl Rosenblum

    Customer Support Director

    With over 15 years as a member of Team Innovative, I am proud to be part of dedicated team that is focused on exceptional service and fostering long-term partnerships.

  • Stephanie West

    Customer Service Representative

    Stephanie West is a dedicated CSR, specializing in production coordination. With a passion for supporting researchers, she brings energy and commitment to her role. Outside of work, she enjoys sports, theater and music. She can often be found hiking or kayaking in her free time.

  • Grace DeStefanis

    Customer Service Representative

    I joined the Innovative team in June 2021. When not at work, I enjoy taking in live music, dominating pub trivia, and playing with my Shih Tzu pup, Rosie.

  • Tabitha Doci

    Laboratory Manager

    With 18 years of experience on the team and a background in medicine, I am a native Romanian, a proud mother of two girls and a boy, and a dedicated Christian.

  • Wendy Wise

    VP Sales and Marketing

    I joined Innovative Research as the VP of Sales and Marketing in 2022. Previously, I worked as a Senior Director of Marketing at the American Chemical Society. On the weekends I enjoy tending to my flock of chickens, and hanging out with family and friends. 

Certifications and registrations

  • ISO 9001:2015

    Certified Company

  • FDA Registered

    Certified Company

  • USDA Approved

    Animal Collection Facilities